BIS4410: KM Strategies - Learning Programme 07/08

Week I: Introduction to Knowledge Management

Week II: Knowledge Management Models
(1) Epistemological Vs. Ontological models / Actor Vs. analytical models;
(2) Classification of Knowledge Management Models (Earl’s 7-schools of knowledge management);
(3) Knowledge management frameworks
(4) Knowledge management lifecycles

Week III: Knowledge Management Theory
(1) Knowledge management definitions;
(2) What is Knowledge Management? Can knowledge be managed?;
(3) What are the obstacles to Knowledge Management, Resistance and Change Management?

Week IV: Knowledge, Information and Data
(1) Relationship models in literature;
(2) Differences among knowledge, information and data;
(3) Definitions of the terms.

Week V: Group Research
Working in groups to devise a knowledge management strategy for an organization of your choice:
(1) Individual and organizational learning resources;
(2) Corporate curriculum;

Week VI: Knowledge Networks
(1) Social Networks;
(2) communities of practice;

Week VII: Social Technologies
(1) What is the role of IT in Knowledge Management?
(2) Web 2.0: Weblog; Wiki; RSS; Podcasting

Week VIII: Social Network Analysis
(1) Social network analysis concepts;
(2) Application of social network analysis in organisation

Week IX: Group Research
Working in groups design a knowledge network/community of practice for your organization:
(1) Individual and organizational learning resources;
(2) Corporate curriculum;

Week X: Knowledge Cafe